FAQs

What form of evidence is acceptable?

We accept screenshots of smartphone exercise apps, photos of exercise watches or treadmill screens. If you do not have access to any of these, you can map out your activities via sites like ‘Map My Run’. 

How do I upload my evidence?

Login to your account here and follow the instructions. Your account was created when you entered the event. Please see this video here.

Why is my evidence status ‘pending’?

Don’t worry, your uploaded evidence has already been added to your progress total. It simply means that a member of the MyRace team hasn’t had a chance to review it yet. We often only get round to reviewing evidence once your challenge target has been reached.

When will I receive my event medal?

Event medals will be sent out when you complete the challenge – so the sooner you complete it, the sooner you get your medal!